Consumer and Buyer Behaviour PG (11420.3)
Available teaching periods | Delivery mode | Location |
---|---|---|
View teaching periods | On-campus |
Bruce, Canberra |
EFTSL | Credit points | Faculty |
0.125 | 3 | Faculty Of Business, Government & Law |
Discipline | Study level | HECS Bands |
Canberra Business School | Post Graduate Level | Band 4 2021 (Commenced After 1 Jan 2021) Band 4 2021 (Commenced After 1 Jan Social Work_Exclude 0905) Band 5 2021 (Commenced Before 1 Jan 2021) |
Learning outcomes
After successful completion of this unit, students will be able to:1. Critically analyse consumer behaviour theory and examine implications for marketing strategy in both consumer, organisational and industrial markets;
2. Assess and critically evaluate organisational buyer behaviour in both domestic and international settings;
3. Critique consumer decision making theories and examine how these theories apply to new product development and entrepreneurial environments; and
4. Critically evaluate how cultural differences influence consumer behaviour and impact on marketing strategies.
Graduate attributes
1. º¬Ðß²ÝÊÓƵ graduates are professional - employ up-to-date and relevant knowledge and skills1. º¬Ðß²ÝÊÓƵ graduates are professional - communicate effectively
1. º¬Ðß²ÝÊÓƵ graduates are professional - use creativity, critical thinking, analysis and research skills to solve theoretical and real-world problems
1. º¬Ðß²ÝÊÓƵ graduates are professional - work collaboratively as part of a team, negotiate, and resolve conflict
1. º¬Ðß²ÝÊÓƵ graduates are professional - display initiative and drive, and use their organisation skills to plan and manage their workload
1. º¬Ðß²ÝÊÓƵ graduates are professional - take pride in their professional and personal integrity
2. º¬Ðß²ÝÊÓƵ graduates are global citizens - think globally about issues in their profession
2. º¬Ðß²ÝÊÓƵ graduates are global citizens - adopt an informed and balanced approach across professional and international boundaries
2. º¬Ðß²ÝÊÓƵ graduates are global citizens - understand issues in their profession from the perspective of other cultures
2. º¬Ðß²ÝÊÓƵ graduates are global citizens - communicate effectively in diverse cultural and social settings
2. º¬Ðß²ÝÊÓƵ graduates are global citizens - make creative use of technology in their learning and professional lives
2. º¬Ðß²ÝÊÓƵ graduates are global citizens - behave ethically and sustainably in their professional and personal lives
3. º¬Ðß²ÝÊÓƵ graduates are lifelong learners - reflect on their own practice, updating and adapting their knowledge and skills for continual professional and academic development
3. º¬Ðß²ÝÊÓƵ graduates are lifelong learners - be self-aware
3. º¬Ðß²ÝÊÓƵ graduates are lifelong learners - adapt to complexity, ambiguity and change by being flexible and keen to engage with new ideas
3. º¬Ðß²ÝÊÓƵ graduates are lifelong learners - evaluate and adopt new technology
Prerequisites
None.Corequisites
None.Incompatible units
11178 Consumer and Buyer Behaviour, 6390 Consumer BehaviourEquivalent units
None.Assumed knowledge
None.Year | Location | Teaching period | Teaching start date | Delivery mode | Unit convener |
---|---|---|---|---|---|
2024 | Bruce, Canberra | Semester 1 | 05 February 2024 | On-campus | Dr Marjan Aslan |
2025 | Bruce, Canberra | Semester 1 | 03 February 2025 | On-campus | Dr Marjan Aslan |
Required texts
Main source:
Solomon, Michael R. (2020) "Consumer Behavior – Global Edition", 13th Edition, Pearson Education Limited, Essex, ISBN13: 9781292318103, ISBN 10: 9781292318202 ; Note: Please make sure you use the Global Edition (13th edition),
Supplementary readings:
Baker, M. J. Parkinson, S. T.(1986) "Organizational Buying Behaviour: Purchasing and marketing management implications", Palgrave, ISBN print: 978-1-349-08050-2, ISBN online: 978-1-349-08048-9
Schiffman, L. (2018) "Consumer Behaviour", 12th Edition, Pearson Australia, ISBN13: 9780134734828, e-text ISBN: 9780134735009
Academic Journals:
- Journal of Consumer Research
- Journal of Marketing
- Journal of the Academy of Marketing Science
- Journal of Consumer Behaviour
- Journal of Consumer Psychology
- Journal of Marketing Research
- Journal of Advertising Research
- European Journal of Marketing
- Harvard Business Review
Websites of con-current news and business reviews:
http://www.acrwebsite.org
https://www.ama.org
http://theabj.com.au
http://www.marketingmag.com.au
http://sloanreview.mit.edu
http://hbr.org
http://www.wsj.com
http://www.nielsen.com
http:www.roymorgan.com
www.abs.gov.au
Submission of assessment items
Extensions & Late submissions
Approval of extensions based on extenuating circumstances will be dependent upon the production of supporting documentation and at the discretion of the unit convener.
Students must apply academic integrity in their learning and research activities at º¬Ðß²ÝÊÓƵ. This includes submitting authentic and original work for assessments and properly acknowledging any sources used.
Academic integrity involves the ethical, honest and responsible use, creation and sharing of information. It is critical to the quality of higher education. Our academic integrity values are honesty, trust, fairness, respect, responsibility and courage.
º¬Ðß²ÝÊÓƵ students have to complete the annually to learn about academic integrity and to understand the consequences of academic integrity breaches (or academic misconduct).
º¬Ðß²ÝÊÓƵ uses various strategies and systems, including detection software, to identify potential breaches of academic integrity. Suspected breaches may be investigated, and action can be taken when misconduct is found to have occurred.
Information is provided in the Academic Integrity Policy, Academic Integrity Procedure, and º¬Ðß²ÝÊÓƵ (Student Conduct) Rules 2023. For further advice, visit Study Skills.
Learner engagement
Students are required to read all the relevant instructions and the readings assigned for this unit in order to perform well in this units. In addition, students are expected to navigate CANVAS site and other tools used in this unit.
Inclusion and engagement
None
Participation requirements
Please bear in mind that to be able to complete your assessment tasks you must attend the workshops.
The lecture recordings for this unit will contain elaborate briefing on the key theories/topics on Consumer and Buyer Behaviour. The workshops will facilitate conceptual reflection and learning through sharing. The workshops will also contain blending of rich discussion from the text and practical activity-based learning experiences. Therefore, it is essential that the students come prepared for the workshops by listening to the lecture recordings and by reading designated chapters for workshops. Students are also required to actively participate in problem-solving, critical thinking, hands-on activities, and discussions during the workshops.
Learning occurs most effectively in an environment where all the participants are eager and ready to learn. Therefore, I expect that everyone will engage in professional behaviour that contribute to the creation of a stimulating learning environment. As such, the followings are required:
- Attending all formal class sessions/workshops and being on time,
- Remaining in class for the duration of the class,
- Being prepared for class,
- Reading/watching all content provided on the º¬Ðß²ÝÊÓƵLearn site designed for this unit,
- Actively participating in class discussions,
- Asking thoughtful questions and sharing ideas (questions or ideas that provoke discussion or illustrate class material are ideal forms of contribution).
- Listening respectfully when others are speaking,
- Being focused on the activities at hand,
- Regularly checking and reading announcements sent by the unit convener on the Canvas (º¬Ðß²ÝÊÓƵLearn) site.
- Regularly checking your º¬Ðß²ÝÊÓƵ emails.
- Communicating to the unit convener through your º¬Ðß²ÝÊÓƵ mail account and not a personal account.
- Reading, understanding, and respecting the rules concerning plagiarism.
- Avoiding all acts which could be considered plagiarism and misconduct.
- Familiarising yourself with the conventions of referencing in your discipline.
- Providing accurate information about your address and contact details, and notifying Student Administration of changes as soon as they occur; and
- Ensuring that you are correctly enrolled in each unit and that the units are correct for your course of study.
- All students are expected to attend each of the workshops. All students are expected to listen to the lecture recordings and prepare the required readings before the workshops and to actively participate in discussions and activities during the workshops.
- It is essential that students use the textbook and the online content (including information on assessment items) provided on the Canvas site for this unit to complete the assessment tasks.
- To learn about details of the assessments, in addition to reading instructions and files uploaded on the canvas site, it is essential that students attend workshops and Q&A sessions.
- For some of the workshops which will be run for this unit on campus, we might use a digital collaborative platform (Miro). Information about the digital collaborative platform (Miro) and how to have access to it, has been provided on the Canvas site and will be explained during the workshops. Please make sure you pay attention to the information provided about Miro on the website.
Required IT skills
N/A
In-unit costs
N/A
Work placement, internships or practicums
N/A